MAKING YOUR COMPUTING DREAMS A REALITY
Deploying a turn-key HPC cluster or server world wide may seem like a daunting task. Our Cluster OEM Program matches an application vendor with a reliable, proven supplier of high performance computing equipment. PSSC Labs is the leading provider of truly turn-key, high performance computing clusters. We successfully shipped over 2000 Clusters to 35+ countries. Through this experience we can show you just how easy it is to deliver a validated, ready-to-run, reliable HPC system to your customers on time and on budget.
Success Begins With The Perfect Plan
Before any system manufacturing or software installation begins, our engineers and project managers will dive deep into understanding your application needs. Our proven five step methodology ensures we develop the right HPC solution for every one of your end users.
- Design Consultation
- Custom Hardware Configuration
- Golden Image Software Development
- World Wide Certification
- Documentation Development
Before any solution is put forth, our experienced cluster engineers listen to your application needs and business objectives. This consultation will set the framework of best practices to ensure a successful deployment each and every time.
Customized Hardware Configuration
OEM Clusters are hand crafted from the component level up in order to offer the highest level of flexibility, performance and reliability. Our approach allows PSSC Labs to take complete ownership and responsibility for the total solution rather than having multiple third parties try to work together. It is a true “one throat to choke” model.
We start by selecting best-of-breed components; carefully manufacturing the system and keeping tight controls throughout the process. Redundancy and performance are at the center of every Cluster design. Choose from thousands of hardware options, software packages and custom settings. Our flexibility allows you to construct a cluster of any size to meet your needs and/or budget.
Golden Image Software Development
The Golden Image is the master software stack that will be installed on each cluster. Developing a Golden Image is key to delivering a consistent and functional system. Included in the Golden Image is the application software, CBeST cluster management toolkit, test programs and support tools. PSSC Labs maintains a record of the Golden Image complete with version numbers and any necessary updates.
Customized Hardware Configuration
Each country maintains a set of certification standards that must be met before allowing a computing system to clear customs. Obtaining these certifications is not to be taken lightly. In fact, this is one of the most difficult and time consuming steps. PSSC Labs Clusters have already achieved the following certifications:
PSSC Labs can provide the following resources to ensure a successful product launch and deployment:
- Site Preparartion Guide
- Installation Guide
- Installation Training
- Custom scripting for End User Network Integration
- Order Tracking System
- Sales & Marketing Tools
PSSC Labs can assist in the marketing and selling of the compute solution. We can provide the following resources:
- Sales Services & Documentation
- Sales Training Seminar
- Professional Pictures & Movies
- Marketing Flyer Development
- Online Presence (i.e., www.pssclabs.com/roche)
Meticulous Attention To Detail
Once the design phase is complete, it’s time to begin deploying systems. Only PSSC Labs takes the necessary time to properly integrate & test every single component. Our painstaking process ensures a successful deployment each and every time. The ultimate goal is to make sure every one of your end user’s is completely satisfied.
Integration & Testing
PSSC Labs comprehensive testing procedure helps maintain our 0% DOA (Dead On Arrival) record and a less than .01% component field failure level. On average a Cluster will undergo four weeks of testing prior to shipping. Testing occurs at every step of the process. Individual components are stressed to identify any potentially weak components. Once a Cluster is fully assembled and the Golden Image installed, PSSC Labs runs a battery of tests at the application and cluster management level. Test results are compared against established benchmarks. A Cluster ships only after it has met acceptable performance and stability standards.
PSSC Labs understands each necessary step in order to successfully launch and support an OEM partnership. Our Cluster OEM program is a hands on process requiring a significant of amount of interaction between the application developer and PSSC Labs before and after product launch. PSSC Labs will dedicate the required time and energy to ensure a successful OEM relationship. Our experience allows PSSC Labs to guide you from start to finish; answering any questions along the way.
Rack & Roll Integration for Easy Deployment
A true plug and play solution, similar to a lab instrument or even a simple refrigerator, is within reach. Prior to shipping, each Cluster is professional integrated, necessary cabling is neatly packaged and the Golden Image software stack is installed. The entire solution is then rolled into a custom shipping crate designed to alleviate. The end user simply needs to follow a short set of instructions to unrack the crate and roll the cluster out. To power on the Cluster simply plug the power source to a wall socket, connect the network cable and follow the instructions to power on the entire cluster. The entire process takes less than ten minutes.
PSSC Labs custom designs shipping containers to eliminate any damage. The equipment is carefully encased and rests on shock absorbing material. Reinforced construction using temperature treated wood greatly increases the chances that the equipment will arrive fully functional. PSSC Labs has partnered with Federal Express for worldwide distribution. Federal Express allows all parties to track shipments online. This helps ensure timely delivery and identify any potential issues in real time. Federal Express can provide Customs Agents, easing the delivery process. PSSC Labs has already identified the correct ECCN number for Clusters.
Immediate Access to Knowledgeable Experts
After delivery, you need to make sure your end users’ remain satisfied. PSSC Labs stands behind their products 100%. Any issues are directed to the OEM Project Manager and Engineers responsible for deploying the solution. Questions and issues are resolved quickly and efficiently.
Worldwide Hardware & Support
PSSC Labs Cluster Technicians provide phone / email support for the lifetime of the system. Average response time to all technical calls / email is 3 hours or less during normal business hours. PSSC Labs Cluster Technicians can diagnose and work to resolve software issues related to PSSC Labs Cluster Image including CbeST Cluster Management Tools. PSSC Labs Cluster Technicians are available 9:00AM EST to 9:00PM EST Monday through Friday.
Price includes THREE Year Onsite hardware warranty. Hardware warranty includes all costs for replacement parts, labor and shipping from PSSC Labs to the end user. Once PSSC Labs determines the need for hardware replacement, onsite technician will arrive at customer site within 48 after delivery of necessary hardware replacement at the customer site. Hardware replacement typically takes 3-5 days for proper testing and shipping. For complete warranty details please visit www.pssclabs.com.
PSSC Labs will work with you to develop a support procedure that best suits the strengths and minimizes the weaknesses of your organization. We can serve as the first contact point for the end user or work in conjunction with OEM partner representatives. An action plan will be created to effectively handle any support calls or issues.
Interested in finding out more about our services?
Drop us a line and our service experts will learn about your specific needs and requirements.